Legal & Trust Centre

Clear terms. Responsible data handling. Security by design.

This centre brings together the policies and trust information that govern use of COUNSIVA and its related portals.

Terms of Service

Platform use, customer responsibilities, service access, intellectual property and commercial terms.

Read Terms

Privacy Policy

What information may be collected, why it is processed, retention, sharing and privacy rights.

Read Privacy Policy

Security & Trust

Tenant separation, access controls, private files, auditability, backup and recovery principles.

Read Security & Trust

Acceptable Use

Rules that protect customers, students, staff, systems and service integrity.

Read Acceptable Use
Portal-ready consent

Designed to extend into student, parent and partner portals.

Portal entry points can link to the same legal resources so users can acknowledge applicable Terms and Privacy notices without duplicating or drifting policy text across products.

Recommended portal notice

“By continuing, you agree to the applicable Terms of Service and acknowledge the Privacy Policy.”

Consent wording should be adapted to the final contractual and legal basis before commercial launch.